Since it seems that BCPL is trying to push towards combined desk within the branches and some customers may need some additional help, having circulation and librarians learn many of these features will help us to better assist the customers. It will also save time with customers if we are already at least familiar with some of the features and terms. If a customer wants to know how to create an avatar and a staff member doesn't even know what an avatar is, it will take them extra time to figure out the meaning and THEN find the website.
People and technology will forever change overtime. Granted it is nearly impossible to keep up with EVERYTHING that occurs, but if we can do our best to try, it can better assist us with customers and each others. You never know...CCD is already using blogs to communicate about collection questions, maybe circ and librarian staff might have their own ideas in which then can communicate ideas with only the touch of a few buttons. And with the prices of gas constantly rising, maybe meetings can be held via computers one day. We never know what the future may hold.
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1 comment:
Hey, you need to help me with my 23 Things...you are on a roll...I have no time but it looks like fun. I love your avatar and casket, that's great and so you...love ya!
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